FAQ
Frequently asked questions
Answers to the questions traders ask most.
What is BlackCandle Pulse?
A subscription that maps key trading levels, explains market context in plain language and sends alerts when price reaches the levels you care about. Levels appear directly on your MT5 chart.
Which platforms are supported?
MetaTrader 5 on Windows, including a VPS. The portal works in any modern browser on desktop, tablet or phone.
Do I need to give you my broker password?
No. You install the BlackCandle EA in your own MT5 terminal and enter a licence key. We never ask for broker passwords.
Does BlackCandle place trades for me?
Not by default. The base plans provide levels, context and alerts only. Pulse Execute will be a separate opt-in add-on with its own risk controls.
Which instruments are covered?
Gold, silver, major FX pairs, US indices, oil and Bitcoin today. Your plan sets how many you can follow at once.
How do alerts work?
You choose a level and a condition such as approaching, touching or breaking it. When it happens you get a notification in the portal, by email or on Telegram, depending on your plan.
Can I use more than one MT5 account?
Yes, depending on your plan. Reconnecting the same account or moving it to a new VPS does not use an extra slot.
Is this investment advice?
No. BlackCandle Pulse provides market information and tools. Trading leveraged products carries a high level of risk, and you are responsible for your own decisions.